Ageas (UK) Limited

Customer Service Advisor - Third Party Assist

Job Ref
Closing Date
Advertised Range (External)
£16,000 - £18,000 DOE
Permanent Full-Time

Job Purpose

Customer Service Advisor – Third Party Assistance Team

£16,000 - £18,000 per annum flexible benefits package and salary progression scheme.

As an award winning insurer; we are focused on providing first class customer service. We offer a busy, fast-paced environment where our employees can grow and develop. We work with some of the country’s leading brands and can offer a wide and varied role.


We offer an industry leading training programme and opportunities to develop your skills across our business. We will support and encourage you to excel within your role, with the opportunity of progression throughout our company. To find out more about who we are and what we do visit


The role:

We are looking for passionate and enthusiastic people to join our Third Party Assistance team. Working with your team you will need to be motivated and have the ability to talk persuasively to our customers building rapport enabling us to settle claims quickly and effectively.



We offer a wide range of flexible benefits including:

  • A competitive salary that will grow as you do
  • Profit related bonus
  • Career progression with funding and support towards professional qualifications
  • Generous holiday entitlement
  • Insurance discounts
  • Subsidised restaurant
  • Sports and social activities
  • Pension (contribution by Ageas)
  • Flexible benefits, you chose what matters to you


About you:


We are looking for individuals that can demonstrate commitment, drive, enthusiasm and a willingness to develop themselves. You must have a good standard of education with the ability to talk to our customers.


In return we can offer you a great career opportunity, in a fun, fast paced environment in a continually growing organisation.


Additional Information:

Working hours are based on a 35 hour working week, shifts are provided in advance and are operational between the hours of Monday - Friday 8am – 9pm, Occasional weekend shifts operate between the hours of Saturday, 9-5 pm and Sunday 11-3pm.

 About #AgeasUK

We're a leading provider of award-winning insurance solutions in the UK, distributing our Personal and Commercial products through brokers, intermediaries, affinity partners and the internet. We have two consumer brands – Back Me Up and RIAS – and partner with some of the nation’s most well-known brands, such as John Lewis, Age UK, Toyota, Virgin Money and General Motors. We also hold a 50.1% share in Tesco Underwriting, providing home and motor insurance to Tesco Bank customers. Insuring around five million customers and working with a range of partners, we are recognised for delivering consistent and high-quality customer experiences. We employ around 4,000 people with offices based across the UK.


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