Customer Service Advisors: When our customers need support or advice about their home or car insurance, or they want to get something sorted out, our Customer Service Advisors are there to make insurance easy by offering the right solutions and support there and then. Building trust and achieving the best customer outcomes is one of the reasons that Ageas are Gold Standard Award Winners for Insurance for the 9th consecutive year.
With around five million customers nationwide, everyone in Customer Service cares about making a difference. Quite simply, you’ll be the voice of Ageas and whatever the next call brings, your goal remains the same - to put the customer first and impress with your insurance knowledge and commitment.
With Customer Service start dates throughout this year and next, we’ll provide you with 4 weeks paid training and continue to support your developing career so that you progress to earning 3 pay increases within the first 18 months.
To be considered for a career in Customer Service we look for high achievers who have a passion for helping people. Whether you have a background in retail, hospitality, care or sales we’d love to hear from you.
Here’s some of the perkz our Customer Service people tell us they enjoy:
We're a leading provider of award-winning insurance solutions in the UK, distributing our Personal and Commercial insurance products through brokers, intermediaries, affinity partners and the internet. We have two consumer brands – Back Me Up and RIAS – and partner with some of the nation’s most well-known brands, such as John Lewis, Age UK, Toyota, Virgin Money and General Motors. We’re also partners in Tesco Underwriting, providing home and motor insurance to Tesco Bank customers. Insuring around five million customers and working with a range of partners, Ageas are recognised for delivering consistent and high-quality customer experiences. We employ around 4,000 people in UK based offices in Manchester, Stoke, Gloucester, Portsmouth, Bournemouth, Eastleigh and London.
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