• Commercial Underwriting - Team Leader

    Job Ref
    Closing Date
    Advertised Range (External)
    up to £30,000
    Permanent Full-Time
    Location : City
  • Job Purpose

    Team Leader – Commercial Underwriting: Ageas have once again been awarded the ‘ServiceMark’ accreditation by the Institute of Customer Service, which demonstrates the efforts our teams in Commercial Underwriting go to in order to offer a “best in class” service to our customers. Because of this, Ageas is looking to strengthen its commercial business by recruiting an enthusiastic, driven, Team Leader – Commercial Underwriting based out of our Manchester office, to lead the team and promote, with enthusiasm, new initiatives within the department.   

    As a Team Leader – Commercial Underwriting you will:

    • Lead by example, motivate and coach the team to deliver a professional and effective high performance team culture.
    • Lead the development of underwriting relationships with customers.
    • Proactively growing existing business and act on opportunities to increase revenue and profit.
    • Understand the demand into the team, what matters to our customers and use this to improve systems and processes.
    • Meet customer expectations through cost effective planning, forecasting and performance focus.
    • Monitor the capability of the team through robust Quality Monitoring in all areas to ensure compliance with Ageas governance frameworks and all Industry Regulatory requirements.
    • Undertake projects and other tasks as requested by the Operations Manager, including project management, co-ordination and communication

    The skills and experience needed to be a successful Team Leader - Commercial Underwriting:

    • Experience managing Commercial Underwriting team is desirable but not essential.
    • Great communication skills and be able to manage internal relationships and build external relationships.
    • Excellent analytical skills with the ability to interpret numerical and non-numerical data.
    • A proven record of problem solving and decisions making, together with the ability to multi task, prioritise workload and manage teams effectively.
    • Excellent organisational skills, have the ability to self-motivate and desire to learn.
    • Good keyboard skills and knowledge of Microsoft Word and Excel.
    • Excellent report writing skills
    • People management skills and experience. Coaching skills, and the ability to appraise people, including absence management.

    Here are some of the benefits you can enjoy in the Commercial Underwriting - Team Leader position: 

    A comprehensive range of flexible benefits options such as a company pension, 23 days’ holiday, rising to 25 days (you can buy or sell up to 5 days), monthly car allowance, a car lease scheme, private medical insurance, life assurance, and an annual bonus. Our people also enjoy discounts on company products and with a wide range of retailers & gyms.

    About #Ageas UK

    We're a leading provider of award-winning insurance solutions in the UK, distributing our Personal and Commercial insurance products through brokers, intermediaries, affinity partners and the internet.  We have two consumer brands – Back Me Up and RIAS – and partner with some of the nation’s most well-known brands, such as John Lewis, Age UK, Toyota, Virgin Money and General Motors.  We’re also partners in Tesco Underwriting, providing home and motor insurance to Tesco Bank customers.  Insuring around five million customers and working with a range of partners, Ageas are recognised for delivering consistent and high-quality customer experiences. We employ around 4,000 people in UK based offices in Manchester, Stoke, Gloucester, Portsmouth, Bournemouth, Eastleigh and London.







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