Household Claims Handler: We are looking for Household Claims Handlers to join our claims team in Port Solent. We always look for ways to help our customers when they make a claim; delivering the most appropriate solutions to make things easier, not harder, when they’re already having a stressful time. This makes working in our claims team a more satisfying and rewarding experience. As a Household Claims Handler you’ll listen carefully to our customers, finding out what’s important to them throughout their claim so the solutions we provide will fit their individual needs. This role can either be full time or part time and will involve some weekend work.
As well as the customer, you’ll talk to Ageas’ network of suppliers and relevant third parties to provide a high quality claims service that’s continuously improving. You’ll decide on liability; making sure we comply with all regulatory and internal controls. You’ll have the freedom and support to make decisions on a wide variety of Household Claims ranging from the relatively small and simple to the larger, more complex situations (up to £10,000 in value). Our emphasis on quality means that from the moment a customer calls to make a claim you will be giving them all the time, care and attention needed at the time they need it most, whilst demonstrating excellent cost control skills.
To be successful in this Household Claims Handler role you’re likely to be:
Here’s some of the perks our Household Claims Handlers’ tell us they enjoy:
Ageas double the pension payments that employees make.
We have a wide range of wellbeing and social activities – you’ll find a full calendar all year round!
We're a leading provider of award-winning insurance solutions in the UK, distributing our Personal and Commercial insurance products through brokers, intermediaries, affinity partners and the internet. We have two consumer brands – Back Me Up and RIAS – and partner with some of the nation’s most well-known brands, such as John Lewis, Age UK, Toyota, Virgin Money and General Motors. We’re also partners in Tesco Underwriting, providing home and motor insurance to Tesco Bank customers. Insuring around five million customers and working with a range of partners, Ageas is recognised for delivering consistent and high-quality customer experiences. We employ around 4,000 people in UK based offices in Manchester, Stoke, Gloucester, Portsmouth, Bournemouth, Eastleigh and London.
Click the Apply button to submit your application for this Household Claims Handler opportunity in Port Solent.
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