Claims Handler - House Insurance: We are looking for Claims Handlers to join our household claims team in Eastleigh. We always look for ways to help our customers when they make a claim; delivering the most appropriate solutions to make things easier, not harder, when they’re already having a stressful time. This makes working in our claims team a more satisfying and rewarding experience. As a Claims Handler you’ll listen carefully to our customers, finding out what’s important to them throughout their claim so the solutions we provide will fit their individual needs. This role can either be full time or part time and will involve some weekend work.
As well as the customer, you’ll talk to Ageas’ network of suppliers and relevant third parties to provide a high quality claims service that’s continuously improving. You’ll decide on liability; making sure we comply with all regulatory and internal controls. You’ll have the freedom and support to make decisions on a wide variety of Household Claims ranging from the relatively small and simple to the larger, more complex situations (up to £10,000 in value). Our emphasis on quality means that from the moment a customer calls to make a claim you will be giving them all the time, care and attention needed at the time they need it most, whilst demonstrating excellent cost control skills.
To be successful in this Claims Handler - role you’re likely to be:
Here’s some of the perks our Claims Handlers' tell us they enjoy:
Ageas double the pension payments that employees make.
We have a wide range of wellbeing and social activities – you’ll find a full calendar all year round!
We’re an award-winning, international insurer with key markets in Europe and Asia and go back a fair bit too - almost 200 years. Fast-forward to today and we’re proud to be one of Europe’s top 20 insurance companies. Our UK team of 4,000, stand shoulder-to-shoulder with our most important people – our customers. We’re recognised for our excellent insurance cover and being easy and straightforward to deal with. Plus, we understand the need for choice, which is why our insurance can be bought with us directly, and through aggregator sites as well as through our broker relationships and our leading partnership brands. We have around 5 million customers and have a first-class attitude when it comes to being there for them when they need us most. Don’t just take our word for all this though. We’ve scooped a Gold Standard Insurance Award for the last nine years running which speaks volumes about our dedicated teams across our UK offices based in London, Manchester, Stoke, Gloucester, Eastleigh, Bournemouth and Port Solent.
Click the Apply button to submit your application for this Household Claims Handler opportunity in Eastleigh
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